Help and contact
Last updated:
Common questions
How do I sign in? On iPhone, with Sign in with Apple: one tap, and Twenty never gets your email. The name you share with Apple only fills in your profile, and you can change it. Android comes later. If your account was created with your phone number, add Sign in with Apple in Account while you are still signed in: sign-in by SMS code has ended. Already signed out? Write to support@playtwenty.app.
When is the Drop? Once a day, at a different time every day, in your region. Allow notifications to get it. If you turned World on, a second Drop for World comes at another time.
Who can I duel? Your friends first, then friends of friends if you allow it in the app. World duels with people of your region you do not know, for 18 or older, are off unless you turn them on.
Who sees my duels? Duels with friends are kept as memories for you and your friend, unless one of you turns memories off. They show up in the feed of your friends only when you both share your duels, and World duels show up for World players only when you both publish them. Both are off until you turn them on, in Profile, then Account.
How do I add a friend? Share your invite link or QR code, search their exact username, or, for an account created with a phone number, let the app find friends who have your number.
How do I report or block someone? Report from the duel, the vote, the result or a Take, and in the feed from a duel or a comment. Block from your friends list or after a report.
I was sanctioned. The app shows the reason and lets you appeal once. See Safety.
How do I download or delete my data? Account, Export my data, or Account, Delete my account. Without the app, use the account deletion page.
How do I cancel Twenty+? In the subscriptions of your App Store or Google Play account.
Contact
Write to support@playtwenty.app. For a request about your data, write to privacy@playtwenty.app.